Can I get my payment refunded?

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We do not refund your payment directly. When such cases arise, we will refund your payment into your account, so you can use for orders in the future on our website.

Please note that the refunded amount does not include the price reduction from coupon code in your order (if you have applied any)

READ OUR OTHER RECENT ANSWERS

  • Why does my account allow only one currency?

    - The use of multiple currencies in the same account will affect the security and convenience

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  • How can I get an invoice?

    Invoices are automatically generated every time a payment is made by you on our website. You can

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  • What payment methods do you accept?

    Payments are made by PayPal or Credit Card. You can also fund your account by one of these 2

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  • Does my account allow several currencies? Which currencies are accepted for online payment?

    - Your account only allows one currency. If you need to use several currencies, please open one

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  • Are the prices given on the website HT or not?

    We charge all our services excluding taxes. You may be subject to the VAT in your country.

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  • Why is payment in PayPal or Credit Card below 5 USD or 4.55 EUR not allowed?

    You can pay for smaller amounts such as 0.40 USD or 0.36 EUR for one PHOTO+ but you must do so

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  • Credit card payment on your website is secured?

    Our credit card payment method is secured by Stripe. Your credit card information stays private

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  • How to credit my account and what are the advantages?

     Please log in to your account, go to the User Dashboard and choose ACCOUNT STATEMENT AND

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