We have a standard leadtime for each service:
2. CUT-OUT: 48h
3. RESTORE: 72h
4. PHOTO+: 24h
And through the Express service, we deliver your Projects twice as fast.
For the PRO-PHOTO and creatALL Services, the delivery time depends on the difficulty of the work required and the number of photos in the Project.
Please note that any Project received from Saturday 12:00 p.m. CET to Sunday 12:00 p.m. CET will only be processed from Monday 4:00 a.m. CET and may therefore be delayed by one day.
Yes, with our CUT-OUT service it is possible to add your logo.
Yes. Minimum size of the photo is 800 pixels x 800 pixels and 72 dpi
Yes. You automatically benefit from 1 free trial for each of these 3 services: PHOTO+, CUT-OUT
Our retouchers work 7/7 days, 24/24 hours.
Securing your data is one of our priorities. Your images are kept on our private network
Many popular online marketplaces require white or transparent background. Image background
For us, that's what matters the most. We don't give up if you are not happy, and for sure
With the following 4 services, the price of each photo is published on our Pricing page:
1. You can chat online with us, using the button in the right bottom corner.
PHOTO+ service: we accept only JPEG format.
photALL is a photo retouching service for ALL: individuals, photographers, ecommerce sites,
We only apply a watermark on the free trials of PHOTO +, CUT-OUT and RETOUCHE services. You will
No, we accept any quantity, whether 1 photo or 10,000 photos. However, from a certain amount, you
Client holds all copyright of all edits, photALL does not retain any. The photos fully belong to
That is normal, it can be because you chose to crop your photo. In these case, the output photo
You must pay attention to:
If you have a large number of photos, for example of your wedding, you can entrust them to us for
PRO PHOTO is our service for very high end retouching or for very complex
In ALBUMS you can upload photos awaiting a Project when you have the time. Then,
Yes, the file cannot exceed 1GB. If you want to provide us with larger files, please contact
We do not work on photos involving pornography, violence, torture, or terrorism.
If you want to send us your photos without creating a Project, for example for a quote, the best